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TERMS & SHIPPING

PLEASE READ BEFORE PURCHASING -
UPDATE MESSAGE - AUGUST 12, 2020

COVID-19 has caused setbacks on how we normally handle orders.
Some products MIGHT NOT SHIP until 3-5 WEEKS from the
time the order is placed, and possibly longer.

We are still experiencing a high call volume and cannot get to everyone. For a faster response, please email us: sales@ultraracing-usa.com

* Canadian Customers: We try to cover all importation fees on shipped products.
However, we are unable to cover the Canadian cost of goods (COGS) fee. Please be aware that when you purchase from us, the total price you pay through our website will NOT cover the cost of the COGS fee.

Thank you for your patience through these difficult times.

- Jared, Logistics Management

 

 

SHIPPING POLICY

Our store will only accept orders being billed to and shipped in the United States, Canada, or our listed Partners. Orders cannot be sent to a P.O. box, private shipping fulfillment/distribution centers, APO or AFO address. We use UPS International. 

CANCELLATION POLICY

ORDERS CANNOT BE CANCELED - ALL SALES ARE FINAL. All of our products are made to order. Once the order is submitted (after pressing PLACE ORDER BUTTON), you are agreeing to our terms and conditions.

 

RETURN ON DAMAGED PRODUCTS/ REFUND ON PRODUCTS POLICY (7/18/19)

If your package arrives damaged or incomplete, save all packaging materials for CARRIER inspection, take pictures of damaged package / damaged products, and submit them via email. You have five (5) days from receiving your delivery to contact our office via email (sales@ultraracing-usa.com) or telephone (707) 435-3614. Please include your order number in the subject line within the email, or give your order number to the team member you've contacted through telephone.

Sometimes our shipping department may send you the wrong item. Please contact us within five (5) days of delivery for an exchange. Ultra Racing USA will issue a return label to send back the wrong item. Once we have received the item, a new order will be submitted. 

You have (5) days from date of delivery to notify our office of product fitment issues. No refunds or exchange after this time period.

If you have placed an order and our production team notifies us that the item being order is not in production anymore, a full refund will be submitted. 

When returning items where hardware is included in the kit, the hardware must be sent back as well. If we find that hardware is not included in the product. Refund will be issued minus hardware cost.  

If you've received your products and you are having issues with installation, please notify us for assistance first. We will ask for pictures of areas that you are having issues with installation. If these options still don't work, we will send you a shipping return label. Product must be sent back to our office in California. Once received by our R&D team, we will test fit the product and determine fitment issues, if any. If we do find any issues with your item, we will then refund you the entire cost. If our R&D team does not find any issues, you are liable for the shipment back to you.  

SHIPPING PRODUCTS / PRODUCTION POLICY (7/18/19)

All products are made to order and usually take 2 weeks to receive from the start of your order submission. If products are not available due to low stock or being out of stock, we will notify you via e-mail or through the order system on this website. A team member will give you a few options such as "wait for back-order to be fulfilled" or "receive store credit" with in our website.

Products that are on Back-order can take up to 2 months. Our production times are documented on what's being produced within the week, the month, etc. 

Our production and shipping facility is located in Malaysia and shipped by UPS air-ship.

CONDITIONS OF USE

This Terms of Use Agreement (this "Agreement") is a legal agreement between you ("User") and Ultra Racing USA / Daily Driven Motoring which governs your use of this website. By utilizing this Ultra Racing USA / Daily Driven Motoring's website, User acknowledges that he or she has read, understood, and agrees to comply with the terms and conditions stated within this Agreement.

Ultra Racing USA / Daily Driven Motoring may amend these terms and conditions at any time. User's continued use of this website constitutes acceptance of the terms and conditions stated at the time of use.

DISCLAIMER

CAR AND ENGINE MODIFICATIONS CAN RESULT IN INJURY AND MAYBE DEATH. Any modifications done to your car, or any circumstances consequential, are AT YOUR OWN RISK. Contact your car's manufacturer to determine whether or not your modifications affect your safety, vehicle warranty, performance, and anything else related to your automobile. Ultra Racing USA / Daily Driven Motoring holds no liability in any damages (DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPT OR OTHERWISE) occurring to you, your vehicle, or any other persons or property.

Contact your local authorities to find out what modifications are allowed and which are illegal on public highway. Most parts have been are intended for off-road use only. Federal and many State laws prohibit the removal, modification, or rendering inoperable of any device using or element of design affecting vehicle emission or safety in a vehicle used on a public highways. If such laws are violated, Buyers are subject to fines and/or penalties issued by the state or local government where the violation occurs. All headlights and clear lighting products are for off-road use only unless otherwise specified by local regulations.

SITE USAGE

UNLESS EXPRESSLY STATED OTHERWISE, DAILY DRIVEN MOTORING PROVIDES THIS SITE CONTENT "AS IS" AND "AS AVAILABLE" AND WITHOUT WARRANTIES OR ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT ALLOWABLE BY LAW. THIS INCLUDES THE IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OF INTELLECTUAL PROPERTY, AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL DAILY DRIVEN MOTORING OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS WEBSITE, EVEN IF DAILY DRIVEN MOTORING HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

RESERVATION OF RIGHTS

Pertaining to all content, text, INCLUDING TERMS OF USE AND CONDITIONS, images, and any rights not expressly granted herein are reserved by Ultra Racing USA / Daily Driven Motoring.

PRIVACY NOTICE

Ultra Racing USA / Daily Driven Motoring is committed to respecting the privacy and rights of all visitors who shop through our website.

We also recognize that our visitors need protection of any personally identifying information they choose to share with us or save in their profile during registration. 

This privacy policy is intended to provide you with the information on how we collect, use and store the information that you provide, so that you can make appropriate choices for sharing information with us. We do not require that visitors reveal any personally identifying information in order to access our website.

However, visitors who DO NOT wish to, or are not allowed by law to share personally identifying information, may not be able to access certain areas or participate in certain activities (like making a purchase or entering a promotion) which require registration. Although information may be required to purchase products from our website, visitors provide information on a voluntary basis only.

Generally, we may ask to collect personal information about you to provide the following services

  • Making purchases from our online store.
  • Tracking of specific orders that have been placed.
  • Responses to questions or comments sent through our website.
  • Collection of personal information for these services may include the collection of your name, address, telephone number, email address, and/or credit card number.
  • Ultra Racing USA / Daily Driven Motoring will NOT, in any way, shape, or form, disclose your information outside of the activities you participate here within. Ultra Racing USA / Daily Driven Motoring's website is secure and uses SSL technology for all areas requiring payment transactions and information pertaining therefore.

If you have any questions in regards to your privacy, please contact us at sales@ultraracing-usa.com, please allow a 24 hour period for a response.

SPECIAL NOTICE

Ultra Racing (M) Sdn Bhd is licensed and used with all terms and agreement as Ultra Racing USA and managed under Daily Driven Motoring (SM). Dealers in many areas may sell the product under license agreement. Authorized dealers on our website are under agreement of Ultra Racing USA and are fully authorized as reseller. Please as us before purchasing from any vendors on eBay, or Amazon before purchasing. We have found many items being counterfeited. 


CALIFORNIA PROP 65 WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov